Refund and Cancellations Policy for Bhakti Vedanta Trust
At Bhakti Vedanta Trust, we strive to ensure transparency and fairness in all our transactions. This Refund and Cancellations Policy outlines the terms under which refunds and cancellations will be processed for donations and payments made through our website.
1. Donations
All donations made to Bhakti Vedanta Trust are voluntary; however, they can be refunded upon request within 15 days of the transaction.
Once a donation is processed, it can only be refunded within this 15-day window, except in cases of fraudulent transactions or technical errors.
If you believe a donation was made in error, please contact us within the specified timeframe for assistance.
2. Recurring Donations
If you have set up a recurring donation and wish to cancel, you may do so at any time by contacting us or through your payment provider.
Cancellation requests should be submitted at least 5 days before the next scheduled donation to ensure processing before the next charge.
We do not provide refunds for past recurring donations beyond the 15-day refund window.
3. Refund Processing
Refunds, if applicable, will be processed through the original payment method within 15 business days after approval.
Bhakti Vedanta Trust is not responsible for delays caused by banks or payment gateways.
5. Disputes and Contact Information
If you have any disputes regarding a transaction, please contact us immediately with the transaction details.
We will review all refund requests on a case-by-case basis and aim to resolve disputes amicably.
For refund or cancellation requests, please contact us at: bvashram@gmail.com
Thank you for your support.